By Gabriel Valjan
“May I help you?”
He had heard the question repeated numerous times while he sat there on the long bench with the others, their questions waiting to be answered. All kinds of people were with him there in that packed room in their various states of anxiety and impatience, slips of paper in their hands, but it was just the same: they either sat or stood like question marks.
The line moved and another person disappeared. He glanced down at his hand to revisit the letter of the alphabet and then the number. This could take time. He wanted to get up and stretch his legs, but if he forfeited his seat then he would have to stand and wait. He would blend in with any of the other men, hands in their pockets, no slips of paper visible, their call-number memorized, if that. They were all players in this grand line for an answer, still waiting, ready to ask, ready to march to either the next “May I help you?” or the next “Next.” He chose to remain seated; he slid over when a body vacated the bench and another one reloaded it at the far end. Monotony is the great weapon of state bureaucracy.
“May I help you?” Continue reading